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FAQ
It is likely we have already anticipated your question.
Ordering
What size should I buy?
What size should I buy?
Choosing the right size is not just about filling a space; it is about deciding on the "voice" of the artwork within your sanctuary. Will it be a powerful, central statement, or a quiet, intimate whisper?
- For a Breathtaking Focal Point: A larger piece can become the undeniable heart of a room, a powerful anchor for the space's energy and narrative. On a spacious wall, a grander scale makes a confident statement, declaring, "This feeling, this story, is the center of this world."
- For an Intimate Conversation: A smaller work is an invitation to come closer. It is a personal secret, a quiet detail that rewards intimate viewing. These sizes are perfect for creating a contemplative moment in a reading nook, a hallway, or as part of a larger, more complex story on a gallery wall.
We always recommend taking a moment to measure your space. This simple act of thoughtful curation will help you find the perfect scale to honor both the artwork and the unique character of your home.
Can I cancel my order?
Can I cancel my order?
From the moment you select a piece, a special journey begins. The artwork you have chosen is not simply retrieved from a shelf; it is created, printed, and prepared especially for you, a process that our artisans begin immediately to ensure its timely passage to your home.
Because this creation process is so personal and begins the moment an order is confirmed, we are unable to accommodate cancellations.
However, our commitment to you and to the integrity of the artwork is absolute. If your piece should arrive in anything less than perfect condition, please contact us. We will, of course, ensure a replacement is sent to you, so that the artwork you welcome into your sanctuary is the flawless one you envisioned.
What if I want to contact support?
What if I want to contact support?
Should you have any questions, thoughts, or simply wish to share a part of your journey with us, we would be truly delighted to listen.
Please feel free to contact us at any time. We hold these conversations with the great respect they deserve and will be sure to respond to you within 48 hours.
Shipping
What is the shipping policy?
What is the shipping policy?
The journey of your chosen artwork from our hands to yours is one we undertake with the utmost care and respect.
Every piece in our collection is special, made-to-order especially for you. As such, we ask that you allow 7-10 business days for our artisans to complete the creation and for the art to complete its passage to you.
We are pleased to offer complimentary free shipping on all orders within the United States.
Once your artwork begins its journey, we will provide you with a tracking number so you may follow its progress to your door. For our international collectors, shipping considerations and timelines will be determined by your location.
What shipping providers do you use?
What shipping providers do you use?
To ensure the safe and timely passage of your artwork from our gallery to your sanctuary, we entrust its journey only to our most proven and respected partners, including UPS, FedEx, and USPS.
The specific custodian for your piece is chosen with care, based on your location and the unique requirements of the artwork itself. Once your order begins its final journey to you, we will provide you with tracking information, allowing you to accompany it every step of the way until it arrives safely at your door.
On the Rare Occasion an Artwork is Damaged in Transit
On the Rare Occasion an Artwork is Damaged in Transit
It is a deeply disappointing moment when a much-anticipated arrival is marred by damage. Please accept our sincerest apologies if your artwork has arrived in anything less than the perfect condition in which it left our gallery.
Rest assured, this is a situation we will resolve for you with grace and immediacy.
The safe passage of your chosen piece is our responsibility, and we are committed to ensuring the artwork that graces your home is the flawless one you envisioned.
Please contact us at your earliest convenience with a few photographs of the damage along with your order details. We will immediately arrange for a replacement to be created and sent to you on its own journey.
We are here to make this right.
Returns & Exchanges
A Note on Our Return Policy
A Note on Our Return Policy
The artwork you have chosen is brought into existence solely for you. From the moment you place your order, a creative process begins that is dedicated entirely to your piece. It is not an item retrieved from a shelf, but a unique and personal artifact of your own story.
Because of this deeply personal, custom-made nature, we are unable to offer returns or exchanges for reasons other than damage or defect.
Our commitment to the integrity of your chosen artwork, however, is absolute. Should your piece arrive in anything less than the perfect condition it was intended for, please contact us. We will, of course, ensure a flawless replacement is created and sent on its journey to you.
Your complete satisfaction in the art you have chosen to live with is our highest priority.
Sustainability
The craft of the Materials: Our Curatorial Choice
The craft of the Materials: Our Curatorial Choice
An artwork's story is told not just through its image, but through the very materials that give it form. The paper, the canvas, the ink—these are the body that holds the soul of the piece. Our selection of materials is a deeply considered, curatorial act, chosen to ensure your artwork has a profound and lasting presence in your home.
We choose our materials for their ability to honor the art and your investment in its beauty:
- For an Intimate, Velvety Finish: Our museum-grade 175gsm matte paper is chosen for its soft, deep, and glare-free surface. It absorbs the light, inviting a closer, more personal and contemplative viewing experience. It gives the artwork a quiet, sophisticated, and soulful character.
- For a Rich, Painterly Presence: Our artist-grade 100% cotton canvas is selected for its rich texture and its ability to hold color with a depth and vibrancy that echoes an original painting. It gives the artwork a substantial, tactile presence in a room, a sense of history and enduring craftsmanship.
- The Final Embrace: A Frame of Sturdy Poplar Wood: The frame is the final, containing gesture that completes the artwork, giving it a finished presence and creating a sacred boundary between the world of the art and the world of your room. We offer four elegant finishes, each with its own quiet personality:
Every material is chosen to create the perfect vessel for the artwork's unique story, ensuring the piece you bring into your home is not only beautiful today, but becomes a lasting artifact in the story of your life.
Where are your products made?
Where are your products made?
To ensure the highest quality of craftsmanship and a more thoughtful, sustainable journey for your artwork, we have adopted a conscious approach to our production.
For all our collectors within the United States, your chosen piece will be proudly and meticulously crafted in the USA.
For our international patrons, we partner with a select group of fine art printers in your own region. This not only shortens the artwork's passage to you but also reduces its carbon footprint. It is a more responsible way to deliver beauty, ensuring your piece arrives both promptly and with the same unwavering commitment to quality, wherever you are in the world.
What are you doing to be more sustainable?
What are you doing to be more sustainable?
We believe that true beauty is, by its very nature, enduring. In a world of the fleeting and the disposable, we have made a conscious choice to create objects of lasting value. This philosophy is the heart of our commitment to sustainability.
- Creating for a Lifetime: The most sustainable object is the one that is never thrown away. By using only the highest quality, archival-grade materials, we ensure that your artwork is not a temporary decoration, but a lasting artifact. This commitment to longevity is our most powerful act against a culture of waste.
- A More Thoughtful Journey: For our international collectors, we have chosen a path of local production. By creating your artwork in a high-quality print house within your own region, we dramatically shorten its physical journey. This not only brings your art home to you more quickly but also significantly lessens our collective carbon footprint on the world we all share.
Our commitment to reducing our environmental impact is an ongoing and quiet conversation, a natural extension of our reverence for the beautiful, the meaningful, and the enduring.